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	<title>Nasbrill Soft &#187; Apple</title>
	<atom:link href="http://blog.nasbrill-soft.de/category/apple/feed/" rel="self" type="application/rss+xml" />
	<link>http://blog.nasbrill-soft.de</link>
	<description>...getting the best out of your Mac and iPhone</description>
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			<item>
		<title>iBattery Pro 1.3 released</title>
		<link>http://blog.nasbrill-soft.de/2009/09/ibattery-pro-1-3-released/</link>
		<comments>http://blog.nasbrill-soft.de/2009/09/ibattery-pro-1-3-released/#comments</comments>
		<pubDate>Fri, 11 Sep 2009 09:41:02 +0000</pubDate>
		<dc:creator>hschottm</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[iBattery Pro]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[battery]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPod Touch]]></category>
		<category><![CDATA[release]]></category>
		<category><![CDATA[store]]></category>
		<category><![CDATA[update]]></category>

		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=108</guid>
		<description><![CDATA[
Shows a percentaged state of charge, best accuracy in 1% steps, remaining battery life, 15 tips to enhance your battery life using step by step instructions
Do you need a more detailed output of your battery status? Can you view your favourite TV series with your remaining battery power? Are you able to read the minute [...]]]></description>
			<content:encoded><![CDATA[<div>
<p><strong>Shows a percentaged state of charge, best accuracy in 1% steps, remaining battery life, 15 tips to enhance your battery life using step by step instructions</strong></p>
<p>Do you need a more detailed output of your battery status? Can you view your favourite TV series with your remaining battery power? Are you able to read the minute battery status icon on the top of the screen?</p>
<p>iBattery Pro is a tool that displays the current battery level of your iPhone or iPod Touch using a percentage output and a bar indicator. iBattery Pro additionally displays the remaining time in hours and minutes for the most common usage scenarios of your device:</p>
<ul>
<li>Standby</li>
<li>Internet (Wifi)</li>
<li>Internet (3G, iPhone 3G, 3GS only)</li>
<li>Talk (3G, iPhone 3G, 3GS only)</li>
<li>Talk (2G, iPhone only)</li>
<li>Video</li>
<li>Audio</li>
</ul>
<p>iBattery Pro runs on all iPhone OS devices, such as iPod Touch 1G, iPod Touch 2G, iPhone, iPhone 3G, iPhone 3GS.</p>
<div class="ce_text block">
<p>Since it&#8217;s also not possible to use iPhone OS to detect the age of the battery in charge cycles, iBattery Pro now comes with an expert setting to calibrate your battery to the actual battery health state.</p>
<p>To help you saving your battery power, iBattery Pro also comes with a set of battery optimization tips.</p></div>
<p><a title="Download iBattery Pro" href="http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=322808246[&amp;]mt=8">Download iBattery Pro 1.3 in the App Store</a></div>
<p><a href="http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=322808246&amp;mt=8"><img src="http://www.nasbrill-soft.de/tl_files/images/avail_app_store.png" alt="iBattery Pro 1.3 is available on the App Store" /></a></p>
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		</item>
		<item>
		<title>Apple lets you waiting&#8230;</title>
		<link>http://blog.nasbrill-soft.de/2009/08/apple-lets-you-waiting/</link>
		<comments>http://blog.nasbrill-soft.de/2009/08/apple-lets-you-waiting/#comments</comments>
		<pubDate>Tue, 25 Aug 2009 20:08:11 +0000</pubDate>
		<dc:creator>hschottm</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[approve]]></category>
		<category><![CDATA[bug]]></category>
		<category><![CDATA[developer program]]></category>
		<category><![CDATA[help]]></category>
		<category><![CDATA[release]]></category>
		<category><![CDATA[update]]></category>

		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=101</guid>
		<description><![CDATA[Gosh! It took Apple 11 days to get the last update of iBattery Pro approved. This is so nasty. You&#8217;re lucky if you only have regular maintenance updates. If you really have to fix a bug, then you&#8217;re doomed with these response times.
Well, you might try the new &#8216;all issues&#8217; escalation email address which should [...]]]></description>
			<content:encoded><![CDATA[<p>Gosh! It took Apple 11 days to get the last update of iBattery Pro approved. This is so nasty. You&#8217;re lucky if you only have regular maintenance updates. If you really have to fix a bug, then you&#8217;re doomed with these response times.<br />
Well, you might try the new <a href="http://www.tuaw.com/2009/08/01/apple-adds-queue-time-contact-info-to-iphone-developer-pages/">&#8216;all issues&#8217; escalation email address</a> which should help developers with urgent bug fixes that need to be prioritized.</p>
<p>In case you&#8217;re really behind the eight ball and a buggy version of your app passed the review and got into the store, here are some recommendations by iPhone developer Emanuele Vulcano:</p>
<ol>
<li>Brace yourself for user rage. Customers aren’t going to be happy even though you’re going to treat this situation as proactively as possible.</li>
<li>Update your application description immediately. Explain what is wrong with the update and why users shouldn’t upgrade. Put the word IMPORTANT in capitals.</li>
<li>Submit your bug fix and then contact the escalation/approval team email from the developer help pages. Explain what happened. If your situation is critical, they can speed up the review process. Just take into account any time they’ll spend before looking at your e-mail.</li>
</ol>
<p>Ok, I had enough time to prepare the next update, so let&#8217;s get started&#8230;</p>
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		</item>
		<item>
		<title>A success story</title>
		<link>http://blog.nasbrill-soft.de/2009/08/a-success-story/</link>
		<comments>http://blog.nasbrill-soft.de/2009/08/a-success-story/#comments</comments>
		<pubDate>Sat, 22 Aug 2009 09:44:38 +0000</pubDate>
		<dc:creator>hschottm</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[iBattery Pro]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[battery]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPod Touch]]></category>
		<category><![CDATA[store]]></category>
		<category><![CDATA[utility]]></category>

		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=85</guid>
		<description><![CDATA[iBattery Pro is or has been the top paid app in 5 countries by now: Germany, Switzerland, Austria, Turkey, Slovakia. It is the top paid app in Germany for 10 days now! It is or has been the number one utility app in Turkey, Germany, Austria, Switzerland, Croatia, Slovakia, Greece, Russia, Hungary.
I would like to [...]]]></description>
			<content:encoded><![CDATA[<p>iBattery Pro is or has been the top paid app in 5 countries by now: Germany, Switzerland, Austria, Turkey, Slovakia. It is the top paid app in Germany for 10 days now! It is or has been the number one utility app in Turkey, Germany, Austria, Switzerland, Croatia, Slovakia, Greece, Russia, Hungary.</p>
<p>I would like to thank you all for making this happen! Nasbrill Soft comes with a great team and will come out with some new iPhone apps soon.</p>
<div id="attachment_86" class="wp-caption aligncenter" style="width: 198px"><img class="size-full wp-image-86" title="ibattery_top1_en" src="http://blog.nasbrill-soft.de/wp-content/uploads/2009/08/ibattery_top1_en.png" alt="iBattery Pro number one app" width="188" height="116" /><p class="wp-caption-text">iBattery Pro number one app</p></div>
<p>iBattery Pro <a href="http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=322808246&amp;mt=8">is available on the Apple App Store</a>.</p>
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		<item>
		<title>Snow Leopard Up-To-Date Program</title>
		<link>http://blog.nasbrill-soft.de/2009/08/snow-leopard-up-to-date-program/</link>
		<comments>http://blog.nasbrill-soft.de/2009/08/snow-leopard-up-to-date-program/#comments</comments>
		<pubDate>Wed, 12 Aug 2009 10:10:35 +0000</pubDate>
		<dc:creator>hschottm</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Snow Leopard]]></category>
		<category><![CDATA[store]]></category>
		<category><![CDATA[update]]></category>

		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=83</guid>
		<description><![CDATA[Apple customers who purchase a qualifying new Mac computer or an Apple Certified Refurbished computer from the Apple Online Store on or after June 8, 2009 that does not include Mac OS X Snow Leopard can upgrade to Snow Leopard for US$9.95 plus tax (EUR 8.95). Remember your completed order form must be postmarked or faxed within [...]]]></description>
			<content:encoded><![CDATA[<p>Apple customers who purchase a qualifying new Mac computer or an Apple Certified Refurbished computer from the Apple Online Store on or after June 8, 2009 that does not include Mac OS X Snow Leopard can upgrade to Snow Leopard for US$9.95 plus tax (EUR 8.95). Remember your completed order form must be postmarked or faxed within 90 days of the date of your purchase of a qualifying computer (described in this offer) or by December 26, 2009, whichever is earlier.</p>
<p>You can check if your computer is qualified by using the up-to-date check (<a href="http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore?partNumber=MC204Z/A">US</a>, <a href="http://store.apple.com/Apple/WebObjects/germanstore?&amp;partNumber=MC204D/A">Germany</a>).</p>
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		<item>
		<title>Let me talk to the manager!</title>
		<link>http://blog.nasbrill-soft.de/2009/08/let-me-talk-to-the-manager/</link>
		<comments>http://blog.nasbrill-soft.de/2009/08/let-me-talk-to-the-manager/#comments</comments>
		<pubDate>Sat, 08 Aug 2009 13:26:24 +0000</pubDate>
		<dc:creator>hschottm</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[banned]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[developer program]]></category>
		<category><![CDATA[injustice]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[reject]]></category>
		<category><![CDATA[store]]></category>

		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=56</guid>
		<description><![CDATA[Well, I don&#8217;t know if asking for the manager was the key to my success, but finally it seems that I am one of the lucky few who got his place in the App Store after a rejection.
After having (like many others) this illustrative phone call with Richard Chipman (he used exactly the same words [...]]]></description>
			<content:encoded><![CDATA[<p>Well, I don&#8217;t know if asking for the manager was the key to my success, but finally it seems that I am one of the lucky few who got his place in the App Store after a rejection.</p>
<p>After having (like many others) this illustrative <a href="http://forums.macrumors.com/showthread.php?t=754749&#038;page=6">phone call with Richard Chipman</a> (he used exactly the same words as in the referring MacRumors article) I didn&#8217;t capitulate since I was really angry about the fact that there were identical applications in the store that got accepted. Well &#8211; I don&#8217;t blame my competitors for the fact that they got lucky but I needed clarity. I wanted to know if the App Store might be the platform I want to make business with. And from a business point of view this was unacceptable. On one hand there are lucky people who can make a fortune with their apps and on the other hand there are the ones appearing on Richards desk to be told that there is a policy that doesn&#8217;t fit with Apples present company philosophy.</p>
<p>Since Richard isn&#8217;t the one who is authorized to discuss any matter with you and Big Steve would not listen because he isn&#8217;t wasting his time with crappy $0.99 apps I wrote a letter to a higher executive in the hope that someone at Apple is using his brain and realises that it&#8217;s against any rules of a free market (as far as you can tell the App Store a free market) and against any common sense to treat companies with identical products in these two different ways. Well &#8211; what should I say: I didn&#8217;t expect an answer to my email. But I got one. I was told that they were dicussing my matter in the team:</p>
<blockquote><p>&#8230;we are currently discussing your app and the others. I&#8217;ll keep you updated.</p></blockquote>
<p>This was 10 days ago. Yesterday when I was about to leave for a birthday party, I got a phone call:</p>
<blockquote><p>Hello. This is Richard &#8230; I wanted to tell you that we make an exception to your application &#8230; Can you resubmit the application? &#8230; Can you do this fast?</p></blockquote>
<p>Well I don&#8217;t remember his exact words because I was too baffled but I delayed my departure, resubmitted my app, and voila: Four hours later my app was ready for sale!</p>
<p>Finally Apple did the right thing! They cannot treat companies with identical products in different ways. What I still can&#8217;t understand are their various reasons (ideas) and policies that led to the bunch of App Store rejections over the last two months. But take this message: Never give up if you feel treated unequal!</p>
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		<item>
		<title>iBattery Pro 1.0 released</title>
		<link>http://blog.nasbrill-soft.de/2009/08/ibattery-pro-1-0-released/</link>
		<comments>http://blog.nasbrill-soft.de/2009/08/ibattery-pro-1-0-released/#comments</comments>
		<pubDate>Sat, 08 Aug 2009 12:48:17 +0000</pubDate>
		<dc:creator>hschottm</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[iBattery Pro]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[battery]]></category>
		<category><![CDATA[download]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPod Touch]]></category>
		<category><![CDATA[store]]></category>
		<category><![CDATA[utility]]></category>

		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=69</guid>
		<description><![CDATA[
Shows a percentaged state of charge, remaining battery life, 15 tips to enhance your battery life using step by step instructions
Do you need a more detailed output of your battery status? Can you view your favourite TV series with your remaining battery power? Are you able to read the minute battery status icon on the [...]]]></description>
			<content:encoded><![CDATA[<div>
<p><strong style="font-weight: bold;">Shows a percentaged state of charge, remaining battery life, 15 tips to enhance your battery life using step by step instructions</strong></p>
<p>Do you need a more detailed output of your battery status? Can you view your favourite TV series with your remaining battery power? Are you able to read the minute battery status icon on the top of the screen?</p>
<p>iBattery Pro is a tool that displays the current battery level of your iPhone or iPod Touch using a percentage output and a bar indicator. iBattery Pro additionally displays the remaining time in hours and minutes for the most common usage scenarios of your device:</p>
<ul>
<li>Standby (iPhone only)</li>
<li>Internet (Wifi)</li>
<li>Internet (3G, iPhone 3G, 3GS only)</li>
<li>Talk (3G, iPhone 3G, 3GS only)</li>
<li>Talk (2G, iPhone only)</li>
<li>Video</li>
<li>Audio</li>
</ul>
<p>iBattery Pro runs on all iPhone OS devices, such as iPod Touch 1G, iPod Touch 2G, iPhone, iPhone 3G, iPhone 3GS.</p>
<p>Please note that iBattery Pro uses the official Apple battery programming interface which only returns battery levels in steps of 5 percent. A more detailed battery level output is not possible since Apple does not allow detection of the age of the battery in charge cycles.</p>
<p>To help you saving your battery power, iBattery Pro also comes with a set of battery optimization tips.</p>
<p><a title="Download iBattery Pro" href="http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=322808246[&amp;]mt=8">Download iBattery Pro 1.0 in the App Store</a></div>
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		<item>
		<title>Apple has policies &#8211; but doesn&#8217;t tell us</title>
		<link>http://blog.nasbrill-soft.de/2009/07/apple-has-policies-but-doesnt-tell-us/</link>
		<comments>http://blog.nasbrill-soft.de/2009/07/apple-has-policies-but-doesnt-tell-us/#comments</comments>
		<pubDate>Thu, 23 Jul 2009 18:16:51 +0000</pubDate>
		<dc:creator>hschottm</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[estimation]]></category>
		<category><![CDATA[informed]]></category>
		<category><![CDATA[injustice]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[policy]]></category>
		<category><![CDATA[reject]]></category>
		<category><![CDATA[store]]></category>

		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=51</guid>
		<description><![CDATA[Ok, now iBattery Pro has got it&#8217;s final rejection. I just had a phonecall with &#8220;Richard&#8221; from Apple Inc. who told me that it is policy that any estimations of remaining battery time can&#8217;t be allowed. Why can&#8217;t they write that into the rejection email?
And why are there a lot applications in the app store [...]]]></description>
			<content:encoded><![CDATA[<p>Ok, now iBattery Pro has got it&#8217;s final rejection. I just had a phonecall with &#8220;Richard&#8221; from Apple Inc. who told me that it is policy that any estimations of remaining battery time can&#8217;t be allowed. Why can&#8217;t they write that into the rejection email?</p>
<p>And why are there a lot applications in the app store that DO estimate the remaining time?</p>
<p>I asked him this question and he told me that he cannot discuss this question with me &#8211; interesting&#8230;</p>
<p>So</p>
<ul>
<li>Apple has a policy of no estimations but doesn&#8217;t write it down for the developers</li>
<li>Regardless of the policy there are applications that are in the store, making money</li>
<li>You need to have the luck that a reviewer is calling you to tell you the &#8220;real&#8221; reason of the rejection because they only send general standard text blocks</li>
</ul>
<p>What do I do now. Why isn&#8217;t Apple willing to discuss that there ARE approved applications violating Apple&#8217;s policy? Is this fair? This injustice is a scandal!!!</p>
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		<item>
		<title>Never complain, or you&#8217;ll get banned</title>
		<link>http://blog.nasbrill-soft.de/2009/07/never-complain-or-youll-get-banned/</link>
		<comments>http://blog.nasbrill-soft.de/2009/07/never-complain-or-youll-get-banned/#comments</comments>
		<pubDate>Wed, 15 Jul 2009 18:44:12 +0000</pubDate>
		<dc:creator>hschottm</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[banned]]></category>
		<category><![CDATA[black list]]></category>
		<category><![CDATA[informed]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[reject]]></category>
		<category><![CDATA[review]]></category>
		<category><![CDATA[store]]></category>

		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=37</guid>
		<description><![CDATA[12 hours after I complained at apple because they rejected my battery application for the second time, they pushed me aside.
Dear Helmut,
Your application, iBattery Pro 1.0, is requiring unexpected additional time for review.   We apologize for the delay, and will update you with further status as soon as we are able.
Thank you for your patience.
Regards,
iPhone [...]]]></description>
			<content:encoded><![CDATA[<p>12 hours after I complained at apple because they rejected my battery application for the second time, they pushed me aside.</p>
<blockquote><p>Dear Helmut,</p>
<p>Your application, iBattery Pro 1.0, is requiring unexpected additional time for review.   We apologize for the delay, and will update you with further status as soon as we are able.</p>
<p>Thank you for your patience.</p>
<p>Regards,<br />
iPhone Developer Program</p></blockquote>
<p>As you can read in many other blog posts, this often happens when you complain and mention similar applications that have not been recjected. No I&#8217;m in the infinite review loop. Congratulation Apple, you just won another friend!</p>
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		<item>
		<title>Discriminated by thy name</title>
		<link>http://blog.nasbrill-soft.de/2009/07/discriminated-by-thy-name/</link>
		<comments>http://blog.nasbrill-soft.de/2009/07/discriminated-by-thy-name/#comments</comments>
		<pubDate>Wed, 15 Jul 2009 13:36:52 +0000</pubDate>
		<dc:creator>hschottm</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[activate]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[characters]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[developer]]></category>
		<category><![CDATA[developer program]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[membership]]></category>

		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=13</guid>
		<description><![CDATA[A diary of a pitiful developer who tried to be an iPhone developer.
Motivated by my youngest experience with Apple Inc. I decided to tell you the story how long it took to get my approval as a developer in the iPhone Developer Program.
Do you think it&#8217;s easy to become a registered iPhone developer? Hey, just [...]]]></description>
			<content:encoded><![CDATA[<p><em>A diary of a pitiful developer who tried to be an iPhone developer.</em></p>
<p>Motivated by my youngest experience with Apple Inc. I decided to tell you the story how long it took to get my approval as a developer in the iPhone Developer Program.</p>
<p>Do you think it&#8217;s easy to become a registered iPhone developer? Hey, just pay your EUR 79 to apple and you can start right away. If you&#8217;re a lucky one whose name only contains ASCII characters this might be true&#8230; But that&#8217;s only one part of the story.</p>
<p><strong>February 23, 2009</strong></p>
<p>Applied for the iPhone Developer Program. Everything&#8217;s gone smooth. So I waited for an answer. Ah, did I mention that I enrolled for the <strong>Standard Invididual Program</strong> (didn&#8217;t know that since it wasn&#8217;t written there if I remember correctly, but it definitely wasn&#8217;t the registration for the big companies &gt; 500 people).</p>
<p><strong>March 2, 2009</strong></p>
<p>Hey! It took only a week to send me an email that &#8220;documentation is needed for my Program enrollment&#8221;. What? Send a FAX to the states? Hello! I am living in Europe? Isn&#8217;t there anyone in Europe who can veryify my business? Anyhow: Why did they want my business credentials? Ah, in my iTunes profile I added my company name to my personal data. OK. Not so bad. I faxed the documents and waited&#8230;</p>
<p><strong>March 18, 2009</strong></p>
<p>Unbelievable! An answer. But not the answer I wanted to have.</p>
<blockquote><p>Thank you for contacting the Apple Developer Connection regarding the iPhone Developer Program.<br />
We can confirm that we have received your business documentation. However, it refers to &#8220;Helmut Schottmüller&#8221; while you enrolled as &#8221;aurealis &#8221;. In order for your enrollment to be considered, your enrollment information must match with the business documents. We ask that you please provide us with the relevant business documentation for &#8221;aurealis&#8221;. In addition, please ensure that the Company address is as shown on your enrollment information.</p></blockquote>
<p>That&#8217;s what happens when US bureaucrats check business documentations from European countries. Of course there is my personal name on the document and not the company name. In germany it is possible to own a personal business and use a company name (if the owner is written aside). I wrote another email and explained&#8230;</p>
<p><strong>March 23, 2009</strong></p>
<blockquote><p>Please know that if it is not possible to provide the requested documentation then you have to withdraw your enrollment as a Company and instead consider enrolling as an Individual.</p></blockquote>
<p>Hey! I enrolled as an individual. It was YOUR software that decided I have to be a company because there is a company name in my iTunes profile! And: I am the company. It&#8217;s an individual business but unfortunately the company name is not listet on the documents. So what! That&#8217;s legal in germany.</p>
<p>I capitulated.</p>
<p>Withdraw.</p>
<p>New individual application: Oh, see, now the ajaxified stuff is in the developer portal too. Web 2.0 everywhere. Hyper-modern. So I enrolled my application for the iPhone Developer Program again. Ha. There&#8217;s an individual application. This looks better than the application forms I had the last time. Noooo. It took me many tries since these new Apple developer pages (all written in WebObjects) usually don&#8217;t accept other characters than ISO 8859-1 (Latin1). I am a WebObjects developer myself and for years I am writting UTF-8 capable applications, so what&#8217;s the point? Unfortunately my last name (&#8220;Schottmüller&#8221;) contains a german Umlaut and my home address another one.</p>
<p>The first page of the application accepted my Name, on the second page when the data was redisplayed, my Name was displayed correctly but in the billing address it was wrong and shown as &#8220;Schottm?ller&#8221;. So I went back and corrected it. Nooooooo. Never do that <img src='http://blog.nasbrill-soft.de/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  After the correction, both, my name in the name field and in the billing address were wrong, now cut off, both &#8220;Schottm&#8221;. I never got back the first state where at least on field had the correct name.</p>
<div id="attachment_26" class="wp-caption aligncenter" style="width: 560px"><img class="size-full wp-image-26" title="Screenshot of the enrollment process" src="http://blog.nasbrill-soft.de/wp-content/uploads/2009/07/enroll1.png" alt="Screenshot of the enrollment process" width="550" height="448" /><p class="wp-caption-text">Screenshot of the enrollment process</p></div>
<p>It was impossible to get my real name and my address into the system. So I wrote a new follow up to Apple support.</p>
<p><strong>April 3, 2009</strong></p>
<blockquote>
<div>Thank you for contacting the Apple Developer Connection regarding the iPhone Developer Program.<br />
Should you wish to enroll again as an Individual, please submit a new enrollment using the same Apple ID and email address with the ones used for your original enrollment. Please know that before submitting your NEW Enrollment, please clear your browser&#8217;s cookies, cache and history, ensure that it is configured to accept all cookies, quit and restart your browser. Once you have completed the new enrollment, please then contact us back with the NEW Enrollment ID so that we review the NEW application.</div>
<div><strong>I would advise you not to use foreign characters, as they are not recognizable from our system.</strong></div>
</blockquote>
<div>Aaah. Ok. I cannot understand why one of the most modern companies in the world isn&#8217;t capable of dealing with german Umlauts but anyway. If this isn&#8217;t a problem, so what (what do all the Japanese guys do? Using transliterations of their names?).</div>
<div></div>
<div><strong>April 8, 2009</strong></div>
<div>
<blockquote>
<div>Dear Helmut Schottmller, Thank you for applying to the iPhone Developer Program. To activate, simply click on the Activation code link below.</div>
</blockquote>
<p>Funny, why do they misspell my name? I did anything by the book. I entered &#8220;Helmut Schottmueller&#8221; during the whole application process. From where did they get my data? Anyway. I was lucky. I got my application. Hurray!</p>
<p>&#8230; Click &#8230;</p>
<p>Nooooooooooooo!</p>
<div id="attachment_27" class="wp-caption aligncenter" style="width: 560px"><img class="size-full wp-image-27" title="We are unable to activate your iPhone Developer Program membership" src="http://blog.nasbrill-soft.de/wp-content/uploads/2009/07/screenshot11.png" alt="Screenshot: Unable to activate membership" width="550" height="92" /><p class="wp-caption-text">Screenshot: Unable to activate membership</p></div>
<div>What the &#8230; OK. Another support mail.</div>
<div></div>
<div><strong>April 15, 2009</strong></div>
<blockquote>
<div>Please know that we use technology which matches your iPhone Developer Program enrollment with the billing information for your program order. Your recent order information did not sufficiently verify your identity and your order was placed on a temporary hold. We have reviewed the issue and have removed the hold on the order. At this time, we ask that you please refer to the original activation code email that you received and click through the link once again. You should be able to now successfully activate your program.</div>
</blockquote>
<div>Finally. I could activate my membership! Tadaaaaa.</div>
<div>Apple fairly charged my credit card on April 15. But they stole me at least 5 years of lifetime <img src='http://blog.nasbrill-soft.de/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </div>
</div>
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		<title>Potentially inaccurate diagnostic functionality</title>
		<link>http://blog.nasbrill-soft.de/2009/07/potentially-inaccurate-diagnostic-functionality/</link>
		<comments>http://blog.nasbrill-soft.de/2009/07/potentially-inaccurate-diagnostic-functionality/#comments</comments>
		<pubDate>Wed, 15 Jul 2009 09:57:45 +0000</pubDate>
		<dc:creator>hschottm</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[informed]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[reject]]></category>
		<category><![CDATA[review]]></category>
		<category><![CDATA[store]]></category>

		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=3</guid>
		<description><![CDATA[Here they are again. The empire strikes back!
It it wasn&#8217;t for business, I could laugh about this story, but Apple Inc. reviewers simply appear to mistake incompetence, ignorance and arbitrariness with that what they call &#8220;review process&#8221;.
So the hilarious iPhone Application Store review team has rejected my simple battery application for the second time now:
We&#8217;ve [...]]]></description>
			<content:encoded><![CDATA[<p>Here they are again. The empire strikes back!</p>
<p>It it wasn&#8217;t for business, I could laugh about this story, but Apple Inc. reviewers simply appear to mistake incompetence, ignorance and arbitrariness with that what they call &#8220;review process&#8221;.</p>
<p>So the hilarious iPhone Application Store review team has rejected my simple battery application for the second time now:</p>
<blockquote><p>We&#8217;ve reviewed iBattery Pro and determined that we cannot post this version of your iPhone application to the App Store because it provides to the user potentially inaccurate diagnostic functionality for iPhone OS devices.  There is currently no publicly available infrastructure to support diagnostic analysis.</p></blockquote>
<p>Since this is a well known standard text block (which documents that these guys are at least capable of copy/paste) I ask myself why the 10 other battery applications that are doing exactly the same thing (except of not having my gorgeous layout) have been approved. They all have in common that they are using the official and public available <em>[UIDevice currentDevice].batteryLevel</em> call (hm, did I read something on &#8220;no publicly available infrastructure&#8221;?).</p>
<p>Just to give you an idea of this &#8220;inaccurate&#8221; monster application, here&#8217;s a screenshot:</p>
<div id="attachment_6" class="wp-caption aligncenter" style="width: 218px"><img class="size-medium wp-image-6" title="Battery Application Screenshot" src="http://blog.nasbrill-soft.de/wp-content/uploads/2009/07/en_02-208x300.png" alt="Battery Application Screenshot" width="208" height="300" /><p class="wp-caption-text">Battery Application Screenshot</p></div>
<p>Well, I don&#8217;t want to blame my competitors. It seems that they have been lucky or that Apple doesn&#8217;t like me. In fact I am thinking that I am being discriminated by Apple, but that&#8217;s another funny story&#8230;</p>
<p>Apple seems to have massive problems with the amount of applications that are being submitted since the release of iPhone OS 3.0. What I&#8217;ve heard is that they outsourced the whole review process and this is the result of it. Getting standard text blocks of people that aren&#8217;t in the position to review an application. I am very interested if there is anything else they use instead of furtune telling to get an app reviewed. The only thing you can do is to resubmit the application and pray that your are getting someone competent. For me it&#8217;s now the third time with the same app. It always takes days (or weeks) of waiting until the next surprise and that&#8217;s very embarrassing.</p>
<p><strong>Hey reviewers: Even if it&#8217;s a small $0.99 application and maybe small potatoes for you: I have invested a lot of time, creativity and money in this little product. Please treat me in the same way I would treat a product of yours!</strong></p>
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