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	<title>Comments for Nasbrill Soft</title>
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	<link>http://blog.nasbrill-soft.de</link>
	<description>...getting the best out of your Mac and iPhone</description>
	<lastBuildDate>Wed, 15 Sep 2010 17:01:01 +0000</lastBuildDate>
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		<title>Comment on Discriminated by thy name by Natalia Portillo</title>
		<link>http://blog.nasbrill-soft.de/2009/07/discriminated-by-thy-name/comment-page-1/#comment-98</link>
		<dc:creator>Natalia Portillo</dc:creator>
		<pubDate>Wed, 15 Sep 2010 17:01:01 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=13#comment-98</guid>
		<description>Oh my god.

I&#039;ve had worse problems even.

I hope not to have the same business problem as you had, as in Spain the situation is the same. An individual can use a business name.

I started fresh with a new Apple ID because my old one had a misspell on my name, but was as such:

I live in Canary Islands, and so, BY LAW, in the whole Europe, I&#039;m exempt of ANY VAT, for services (and a lot of more things).

So I put my name, put the billing data (from my aunt as I it was a gift from her) and was directed to the spanish Apple Store.

It asked me for a VAT number and I put my national ID (that&#039;s, my individual business registration code) prefixed by ES, as I used in a lot of places and no one complained.

Apple says it&#039;s not valid, that should be validated on an european union webpage, that says I must ask for a VAT number to my government, who, don&#039;t even know what the hell is that (well, Canary Islands burocrats are not so intelligent).

Anyway, I ignored, decided that 15€ on VAT is not so much, and continued the process.

The Apple Store then complained my postal code was invalid.... WHY!? It didnt say.
So I called them, just to hear that &quot;Ireland laws doesnt allow selling to Canary Islands&quot; (from when to now?, I have business with A LOT of Irish companies), that they &quot;cannot do anything&quot; and that &quot;they recommend me to put a mainland Spain address&quot;...

Well, so, I put the address of a friend for shipment.

Everything went ok, but...

I received the email with my name and... MY AUNT&#039;S LASTNAME

HOW THE HELL THIS HAPPENED AT ALL?

I cannot publish my applications on that name....

I logged in and went to developer area, to the profile area, and clicked on change name. Put it correctly, for nothing....

My aunt&#039;s lastname still appears as mine.

I called them, and they didn&#039;t know why that was happening, said that they werent able to change that, but asked the system to do so... (???) that I will receive an email with the confirmation...

Ok, let&#039;s at least activate the enrollment...
Same message, &quot;unable to verify&quot;, called them... closed.

Now, I&#039;m losing my time, and my money, and I don&#039;t ever know that.

And after all that problems, I went to Novell webpage, to buy MonoTouch SDK, and put my name, my aunt&#039;s credit card, my ID number as VAT number, and, bought it, instantly, received the code, activated, and paid ZERO VAT, as expected from Canary Islands...

Thanks Apple, you are demonstrating why Android and Windows Mobile have more developers.</description>
		<content:encoded><![CDATA[<p>Oh my god.</p>
<p>I&#8217;ve had worse problems even.</p>
<p>I hope not to have the same business problem as you had, as in Spain the situation is the same. An individual can use a business name.</p>
<p>I started fresh with a new Apple ID because my old one had a misspell on my name, but was as such:</p>
<p>I live in Canary Islands, and so, BY LAW, in the whole Europe, I&#8217;m exempt of ANY VAT, for services (and a lot of more things).</p>
<p>So I put my name, put the billing data (from my aunt as I it was a gift from her) and was directed to the spanish Apple Store.</p>
<p>It asked me for a VAT number and I put my national ID (that&#8217;s, my individual business registration code) prefixed by ES, as I used in a lot of places and no one complained.</p>
<p>Apple says it&#8217;s not valid, that should be validated on an european union webpage, that says I must ask for a VAT number to my government, who, don&#8217;t even know what the hell is that (well, Canary Islands burocrats are not so intelligent).</p>
<p>Anyway, I ignored, decided that 15€ on VAT is not so much, and continued the process.</p>
<p>The Apple Store then complained my postal code was invalid&#8230;. WHY!? It didnt say.<br />
So I called them, just to hear that &#8220;Ireland laws doesnt allow selling to Canary Islands&#8221; (from when to now?, I have business with A LOT of Irish companies), that they &#8220;cannot do anything&#8221; and that &#8220;they recommend me to put a mainland Spain address&#8221;&#8230;</p>
<p>Well, so, I put the address of a friend for shipment.</p>
<p>Everything went ok, but&#8230;</p>
<p>I received the email with my name and&#8230; MY AUNT&#8217;S LASTNAME</p>
<p>HOW THE HELL THIS HAPPENED AT ALL?</p>
<p>I cannot publish my applications on that name&#8230;.</p>
<p>I logged in and went to developer area, to the profile area, and clicked on change name. Put it correctly, for nothing&#8230;.</p>
<p>My aunt&#8217;s lastname still appears as mine.</p>
<p>I called them, and they didn&#8217;t know why that was happening, said that they werent able to change that, but asked the system to do so&#8230; (???) that I will receive an email with the confirmation&#8230;</p>
<p>Ok, let&#8217;s at least activate the enrollment&#8230;<br />
Same message, &#8220;unable to verify&#8221;, called them&#8230; closed.</p>
<p>Now, I&#8217;m losing my time, and my money, and I don&#8217;t ever know that.</p>
<p>And after all that problems, I went to Novell webpage, to buy MonoTouch SDK, and put my name, my aunt&#8217;s credit card, my ID number as VAT number, and, bought it, instantly, received the code, activated, and paid ZERO VAT, as expected from Canary Islands&#8230;</p>
<p>Thanks Apple, you are demonstrating why Android and Windows Mobile have more developers.</p>
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		<title>Comment on iBattery Pro 1.3 released by Iphone Os 3.1 Beta Arrived! &#124; Intellectsoft Blog</title>
		<link>http://blog.nasbrill-soft.de/2009/09/ibattery-pro-1-3-released/comment-page-1/#comment-65</link>
		<dc:creator>Iphone Os 3.1 Beta Arrived! &#124; Intellectsoft Blog</dc:creator>
		<pubDate>Fri, 11 Sep 2009 09:48:55 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=108#comment-65</guid>
		<description>[...] iBattery Pro 1.3 released [...]</description>
		<content:encoded><![CDATA[<p>[...] iBattery Pro 1.3 released [...]</p>
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		<title>Comment on A success story by work at home</title>
		<link>http://blog.nasbrill-soft.de/2009/08/a-success-story/comment-page-1/#comment-64</link>
		<dc:creator>work at home</dc:creator>
		<pubDate>Thu, 10 Sep 2009 07:59:22 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=85#comment-64</guid>
		<description>Very good work, interesting post,  bookmarked !</description>
		<content:encoded><![CDATA[<p>Very good work, interesting post,  bookmarked !</p>
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		<title>Comment on A success story by Little</title>
		<link>http://blog.nasbrill-soft.de/2009/08/a-success-story/comment-page-1/#comment-48</link>
		<dc:creator>Little</dc:creator>
		<pubDate>Sat, 22 Aug 2009 18:46:09 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=85#comment-48</guid>
		<description>Am spreading your app at any possible occasion. But there aren&#039;t many iPhone-Users left...</description>
		<content:encoded><![CDATA[<p>Am spreading your app at any possible occasion. But there aren&#8217;t many iPhone-Users left&#8230;</p>
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		<title>Comment on Let me talk to the manager! by Little</title>
		<link>http://blog.nasbrill-soft.de/2009/08/let-me-talk-to-the-manager/comment-page-1/#comment-32</link>
		<dc:creator>Little</dc:creator>
		<pubDate>Sat, 08 Aug 2009 15:39:05 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=56#comment-32</guid>
		<description>I absolutely understand your behaviour, dad!! :-D Hope your future apps won&#039;t cause that much trouble anymore. (They know your name now... and maybe a lot more...)</description>
		<content:encoded><![CDATA[<p>I absolutely understand your behaviour, dad!! <img src='http://blog.nasbrill-soft.de/wp-includes/images/smilies/icon_biggrin.gif' alt=':-D' class='wp-smiley' />  Hope your future apps won&#8217;t cause that much trouble anymore. (They know your name now&#8230; and maybe a lot more&#8230;)</p>
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		<title>Comment on Let me talk to the manager! by hschottm</title>
		<link>http://blog.nasbrill-soft.de/2009/08/let-me-talk-to-the-manager/comment-page-1/#comment-31</link>
		<dc:creator>hschottm</dc:creator>
		<pubDate>Sat, 08 Aug 2009 15:34:44 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=56#comment-31</guid>
		<description>Of course I will :) Welcome to my family... It&#039;s amazing how much trouble you can go through for a simple &quot;test&quot; application. Many people told me to forget it &#039;cause it&#039;s not worth the trouble but in this case it was a matter of principle. I can&#039;t accept that Apple behaves that random.</description>
		<content:encoded><![CDATA[<p>Of course I will <img src='http://blog.nasbrill-soft.de/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  Welcome to my family&#8230; It&#8217;s amazing how much trouble you can go through for a simple &#8220;test&#8221; application. Many people told me to forget it &#8217;cause it&#8217;s not worth the trouble but in this case it was a matter of principle. I can&#8217;t accept that Apple behaves that random.</p>
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		<title>Comment on Let me talk to the manager! by Little</title>
		<link>http://blog.nasbrill-soft.de/2009/08/let-me-talk-to-the-manager/comment-page-1/#comment-30</link>
		<dc:creator>Little</dc:creator>
		<pubDate>Sat, 08 Aug 2009 14:41:45 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=56#comment-30</guid>
		<description>Congratulations! I&#039;m happy for you. Finally you&#039;re gettig rich... Will you adopt me?? ;-)</description>
		<content:encoded><![CDATA[<p>Congratulations! I&#8217;m happy for you. Finally you&#8217;re gettig rich&#8230; Will you adopt me?? <img src='http://blog.nasbrill-soft.de/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /> </p>
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		<title>Comment on Potentially inaccurate diagnostic functionality by hschottm</title>
		<link>http://blog.nasbrill-soft.de/2009/07/potentially-inaccurate-diagnostic-functionality/comment-page-1/#comment-7</link>
		<dc:creator>hschottm</dc:creator>
		<pubDate>Wed, 22 Jul 2009 22:46:02 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=3#comment-7</guid>
		<description>@Boris: I don&#039;t know if the &quot;american centric&quot; way has to do with the actual problem. In fact I thought (before this happened) that the best support I&#039;ve ever had was with companies in the US. But treating developers the way Apple does at the moment is so random and unfair, I don&#039;t want to accept it. At least I want to know a comprehensible reason for the rejection (but I think there isn&#039;t one).</description>
		<content:encoded><![CDATA[<p>@Boris: I don&#8217;t know if the &#8220;american centric&#8221; way has to do with the actual problem. In fact I thought (before this happened) that the best support I&#8217;ve ever had was with companies in the US. But treating developers the way Apple does at the moment is so random and unfair, I don&#8217;t want to accept it. At least I want to know a comprehensible reason for the rejection (but I think there isn&#8217;t one).</p>
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		<title>Comment on Potentially inaccurate diagnostic functionality by Dave Howell</title>
		<link>http://blog.nasbrill-soft.de/2009/07/potentially-inaccurate-diagnostic-functionality/comment-page-1/#comment-6</link>
		<dc:creator>Dave Howell</dc:creator>
		<pubDate>Wed, 22 Jul 2009 16:55:41 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=3#comment-6</guid>
		<description>We got an identical rejection for one of our updates of Air Sharing Pro. Air Sharing and Air Sharing Pro both include a feature that displays your iPhone&#039;s IP address and Bonjour address, or, if none is available, an indications either that Wi-Fi is disabled, or that the iPhone is not currently connected to a network, as appropriate. We didn&#039;t do anything nefarious to accomplish this. No secret private methods, no hacked private frameworks, and no stepping outside the sandbox. We had already had about ten updates accepted with this feature, without a hitch. But apparently a fresh batch of wet-behind-the-ears web-designers-cum-App-reviewers had been contracted, and by the luck of the draw one of their ilk had been assigned to review our submission.

After the rejection, we complained to our partnership manager (who ignored us, because he has already publicly stated on his blog that his employment at Apple is soul sucking, and he evidently just wanted to go home to Santa Cruz and mope to some emo music, but I&#039;ll save the details of that one for another rant), complained to somebody else at WWDR (who actually takes his job seriously and was very helpful) and resubmitted the identical binary. The re-submission was accepted without a problem.

When the Fickle Finger of Fate pokes you in the eye, all you can do is put ice on it and use the other eye.

Re Boris&#039;s suggestion that this somehow demonstrates an &quot;american centric&quot; view, could you elaborate? I don&#039;t see how that&#039;s relevant to this story. Not that it&#039;s not true; I just don&#039;t see how you got there from here. But I&#039;ll grant you arrogant and ignorant.

Our latest adventures with the App Store reviewers is detailed in &lt;a href=&#039;http://dshowell.wordpress.com/2009/07/14/warning-%e2%80%9cintense-nudity%e2%80%9d/&#039; rel=&quot;nofollow&quot;&gt;my blog&lt;/a&gt;.</description>
		<content:encoded><![CDATA[<p>We got an identical rejection for one of our updates of Air Sharing Pro. Air Sharing and Air Sharing Pro both include a feature that displays your iPhone&#8217;s IP address and Bonjour address, or, if none is available, an indications either that Wi-Fi is disabled, or that the iPhone is not currently connected to a network, as appropriate. We didn&#8217;t do anything nefarious to accomplish this. No secret private methods, no hacked private frameworks, and no stepping outside the sandbox. We had already had about ten updates accepted with this feature, without a hitch. But apparently a fresh batch of wet-behind-the-ears web-designers-cum-App-reviewers had been contracted, and by the luck of the draw one of their ilk had been assigned to review our submission.</p>
<p>After the rejection, we complained to our partnership manager (who ignored us, because he has already publicly stated on his blog that his employment at Apple is soul sucking, and he evidently just wanted to go home to Santa Cruz and mope to some emo music, but I&#8217;ll save the details of that one for another rant), complained to somebody else at WWDR (who actually takes his job seriously and was very helpful) and resubmitted the identical binary. The re-submission was accepted without a problem.</p>
<p>When the Fickle Finger of Fate pokes you in the eye, all you can do is put ice on it and use the other eye.</p>
<p>Re Boris&#8217;s suggestion that this somehow demonstrates an &#8220;american centric&#8221; view, could you elaborate? I don&#8217;t see how that&#8217;s relevant to this story. Not that it&#8217;s not true; I just don&#8217;t see how you got there from here. But I&#8217;ll grant you arrogant and ignorant.</p>
<p>Our latest adventures with the App Store reviewers is detailed in <a href='http://dshowell.wordpress.com/2009/07/14/warning-%e2%80%9cintense-nudity%e2%80%9d/' rel="nofollow">my blog</a>.</p>
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		<title>Comment on Potentially inaccurate diagnostic functionality by Boris</title>
		<link>http://blog.nasbrill-soft.de/2009/07/potentially-inaccurate-diagnostic-functionality/comment-page-1/#comment-5</link>
		<dc:creator>Boris</dc:creator>
		<pubDate>Mon, 20 Jul 2009 10:40:53 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nasbrill-soft.de/?p=3#comment-5</guid>
		<description>Somehow, this story reflects pretty much the american centric and ignorant/arrogant view of Apple, at least perceived by the clients.  I wish apple would listen more and treat their clients better, even from abroad. Maybe there is a lack of competition in the market segment.</description>
		<content:encoded><![CDATA[<p>Somehow, this story reflects pretty much the american centric and ignorant/arrogant view of Apple, at least perceived by the clients.  I wish apple would listen more and treat their clients better, even from abroad. Maybe there is a lack of competition in the market segment.</p>
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